About Merchant Accounts

 

What is a merchant account ?

A "bank account" established with a bank for the settlement of credit card transactions. Any merchant who wants to take credit card orders must establish a merchant account. Internet merchants need a "Card Not Present Merchant Account."

BNZ - Ph: 0800 737 774 or apply online or contact a BNZ Payment consultant

In addition you may also accept payment from American Express and Diners Club customers, however you will need to contact each of these companies individually in order to obtain merchant status with them.

What is a chargeback?

A chargeback is a reversal of a sales transaction by the customer's credit card issuer. Chargebacks most often occur when a cardholder disputes a transaction and you, the merchant, cannot provide adequate proof that the transaction made to a cardholder's account is valid. A chargeback can also result from processing errors, authorisation issues, and/or any other transaction irregularities.

.....see more about minimising chargebacks

 

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Merchant Account Fees

Some of the factors that banks use to determine what Merchant Service Fee to charge may include;

- how long you've been in business and what kind of credit rating you have
- the relationship you may already have with the bank.
- the kinds of cards you want to accept.
- the type products or services you are selling.
- the average amount of a transaction.
- your projected monthly sales volume.

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